1. Introduction
Aurograil LLC ("we," "us," or "our") is an AI consulting company based in Redlands, California. We help businesses implement AI solutions, build custom AI agents, and optimize their operations through intelligent automation. This Privacy Policy explains how we collect, use, and protect your information when you visit our website or engage our services.
2. Information We Collect
We may collect the following types of information:
- Contact information you provide through our forms, including your name, email address, phone number, and company name.
- Usage data collected automatically when you visit our website, such as pages viewed, time spent on the site, and general location data.
- Business data you share with us during consulting engagements, including operational processes, workflows, and any data necessary to build and deploy AI solutions for your organization.
- Communication records from emails, booking forms, and other correspondence between you and our team.
3. How We Use Your Information
We use the information we collect to:
- Deliver AI consulting services and build custom solutions for your business.
- Respond to inquiries and communicate about project progress.
- Schedule consultations and manage our engagement pipeline.
- Improve our website, services, and overall client experience.
- Send relevant updates about our services (only with your consent).
- Send product updates, AI news, and company announcements to our mailing list subscribers.
3.5 Mailing List
When you subscribe to our mailing list, we collect your email address to send you product updates, AI industry news, and company announcements. This is an opt-in service — we will never add you without your explicit consent.
- What we collect: Your email address only.
- How we use it: To send periodic updates about our services, new courses, AI industry insights, and company news.
- How to unsubscribe: Every email includes an unsubscribe link. You can opt out at any time with one click.
- Third-party processor: We use Resend (resend.com) to manage our mailing list and deliver emails. Your email address is stored securely on their platform.
4. AI-Specific Disclosures
As an AI consulting company, we want to be transparent about how we handle data in the context of AI development:
- Your data stays yours. Any business data you share during an engagement is used exclusively to build and optimize your AI solutions. We do not use your data to train third-party AI models.
- Confidential handling. Data provided for AI agent development is handled with strict confidentiality. Access is limited to team members directly working on your project.
- Third-party AI platforms. When we build AI agents, we may use third-party AI APIs (such as OpenAI, Anthropic, or Google). We follow each provider's enterprise data policies and opt out of data training wherever possible. We will disclose which platforms are used in your project scope.
- Data deletion. Upon project completion or at your request, we will delete any client data used during the development process.
5. Data Sharing
We do not sell, rent, or trade your personal information. We may share limited data with the following types of third parties, solely to operate our business:
- Payment processing. We use Square for invoicing and payment processing. Square handles your payment data under their own privacy policy.
- Analytics. We use basic website analytics to understand how visitors use our site. This data is aggregated and does not personally identify you.
- Scheduling. We use Google Calendar for booking consultations. Your name and contact information may be stored in our calendar system.
6. Data Security
We take reasonable measures to protect your information from unauthorized access, loss, or misuse. This includes using encrypted connections (HTTPS), secure cloud infrastructure, and limiting access to personal data on a need-to-know basis. While no method of transmission over the internet is completely secure, we are committed to protecting your data to the best of our ability.
7. Data Retention
We retain your personal information for as long as our business relationship is active or as needed to provide services. After an engagement concludes, we may retain basic contact information for follow-up purposes unless you ask us to delete it. Project data and deliverables are retained for a reasonable period after project completion, then securely deleted. You can request deletion of your data at any time by contacting us.
8. Your Rights
You have the right to:
- Access the personal information we hold about you.
- Correct any inaccurate or incomplete information.
- Delete your personal data from our systems.
- Opt out of any marketing communications.
To exercise any of these rights, contact us at hello@aurograil.com. We will respond to your request within 30 days.
9. Cookies and Tracking
Our website uses basic cookies and similar technologies for analytics and to ensure the site functions properly. We do not use invasive tracking, retargeting ads, or third-party advertising cookies. You can control cookie settings through your browser preferences.
10. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for legal reasons. When we make changes, we will update the "Last updated" date at the top of this page. We encourage you to review this policy periodically.
11. Contact Us
If you have any questions about this Privacy Policy or how we handle your data, please reach out:
Aurograil LLC
Redlands, California
Email: hello@aurograil.com